Case Studies

Ms Fieldhouse (Mother)

I would like to say thank you for your installation of a shower tray in my home. Also to say that Steven was a very good worker, always making sure I was OK with the upheaval and was on time everyday. A good caring young man.

Ms Atchinson (Daughter)

Just writing to say a big thank you for the work carried out at my mums home recently. She had a shower tray fitted to help her stay independent at home. All the work was completed to an exceptionally high standard. Also a big thank you to Steven, our fitter, he was punctual, kind, considerate, caring, patient, tidy, respectful - too many to list really!

(January 2017)

Ms Fieldhouse & Ms Atchinson (Daughter), New Farnley, Leeds, West Yorkshire

Please pass huge thanks to Steve who has been fitting my Grandparent's new bathroom not only is he helpful, professional, clean and tidy and has done a great job...but he even called me to say that my Nan had tried to give him money and she wouldn't accept it back. He asked if he could leave it somewhere for me to put back in their bank as he knew they didn't have much to spare. Thank you so much for your honesty Steve, it truly has restored my faith in human kind. Not everyone would be so virtuous and it doesn't go un-noticed. What a genuine person!

(June 2016)

Ms Platts, Walton, Wakefield, West Yorkshire

No complaints at all. Rhys did a lovely job. Polite, helpful & clean.

Mr & Mrs Turnbull , York, North Yorkshire

Excellent service and very friendly staff. All work was completed to a very high standard. Thank you.

Josephine Corbishley, Horsforth, Leeds, West Yorkshire

I wanted to let you know how happy we are with the bathroom which is now completed. However, my main reason for contacting you is to let you know how happy I am with the contractor who completed the work who I only know as "Sam".

Sam has been absolutely brilliant with my mum who is 89 and has early Alzheimer. He is courteous, patient and has done everything possible to make the work the least intrusive as possible for my mum who was quite stressed about the whole process. Sam couldn't do enough to help her and explain what he was doing each day and answer any questions we might have.

One day last week I took my mum out and left Sam to get on with the work. He'd had to go under the kitchen cupboard to turn the water off and had found £90 my mum had put there just laid in bowl at the back (and had totally forgotten about). He left this money "in situ" so we could see where he had found it. That act of honesty and kindness has restored my faith in human nature ! He could so easily have taken that money and we would never have known and he was aware of that but still chose to do the right thing and for that I will be eternally grateful. I think it's important that such honesty and integrity is recognized so felt it was important to let you know.

(October 2017)

Maxine Hayman & Betty Clarkson, Crossley Hall, Bradford, West Yorkshire