Case Studies

Jack was very good at explaining everything to use.

Mrs Barraclough, Hollin Park, Leeds, West Yorkshire

The man who carried out the job, Steve - very satisfied with his work. He couldn't do enough for you and I would recommend him to anyone.

(March 2017)

Ms Jagger, Holme Top, Bradford, West Yorkshire

Richard was exceptional in his approach to his work, was organised, professional, informative, communicating each stage, worked continuously and outstanding skill in his finished work - a credit to your company.

Sue was very helpful and also a credit. Joe fixed the issues we encountered with great efficiency and professionalism.

Mr & Mrs Hirst, Knaresborough, Harrogate, North Yorkshire

Very professional from start to finish. A pleasure to have you in our home.

Mr Ainley, Pudsey, West Yorkshire

I wanted to let you know how happy we are with the bathroom which is now completed. However, my main reason for contacting you is to let you know how happy I am with the contractor who completed the work who I only know as "Sam".

Sam has been absolutely brilliant with my mum who is 89 and has early Alzheimer. He is courteous, patient and has done everything possible to make the work the least intrusive as possible for my mum who was quite stressed about the whole process. Sam couldn't do enough to help her and explain what he was doing each day and answer any questions we might have.

One day last week I took my mum out and left Sam to get on with the work. He'd had to go under the kitchen cupboard to turn the water off and had found £90 my mum had put there just laid in bowl at the back (and had totally forgotten about). He left this money "in situ" so we could see where he had found it. That act of honesty and kindness has restored my faith in human nature ! He could so easily have taken that money and we would never have known and he was aware of that but still chose to do the right thing and for that I will be eternally grateful. I think it's important that such honesty and integrity is recognized so felt it was important to let you know.

(October 2017)

Maxine Hayman & Betty Clarkson, Crossley Hall, Bradford, West Yorkshire